Industrial Automation & Control
A unified digital ecosystem for IIDM, integrating e-commerce, customer portals, and operational tools for seamless management.
Innovative IDM (IIDM) is a provider of industrial automation and control solutions, offering a vast range of products, repair services, and customized solutions for B2B clients.
Industry
Industrial Automation & Control
Platform
Services offered
E-commerce development | Customer portal development | Back-office system integration | Data integration & automation | UX/UI design | design system creation
Performance in Numbers
85%
Faster Approvals
Designs approved in minutes, not days
3X
Faster to Production
From idea to factory in record time
45%
Lower Costs
Less manual effort, lower overhead
IIDM’s customers lacked awareness of its full range of products and services, limiting their ability to leverage its offerings. Additionally, the repair request process was unclear and inefficient, causing frustration and delays. The internal operations team also required an integrated platform for pricing, order, and invoice management.
Solution .
We developed a unified web and commerce platform with an intuitive customer portal, enabling seamless order management, guest checkout, and real-time data synchronization with accounting and CRM systems. For internal operations, we built a back-office portal with pricing, order, and invoice management, integrated with IIDM’s internal and partner systems.
